Policies

Shipping Policy

Thank you for shopping at PuppyWands

1. Order Processing Time

We strive To process and ship orders as quickly as possible. Most orders are processed within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons or due to unexpected circumstances.

2. Shipping Methods and Times

We offer the following shipping options:

- **Standard Shipping**: Estimated delivery within 5-10 business days.
- **Expedited Shipping**: Estimated delivery within 2-5 business days.
- **Express Shipping**: Estimated delivery within 1-3 business days.

Please note that shipping times are estimates and may be subject to unforeseen delays, such as weather conditions or carrier issues.

3. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as your selected shipping method. You can view the shipping cost during the checkout process before finalizing your purchase.

4. International Shipping

We currently offer shipping within the United States only. We are working on expanding our international shipping options, so please stay tuned for updates.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow up to 24 hours for the tracking information to become available.

6. Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to update your shipping address, please contact our customer support team as soon as possible.

7. Lost or Damaged Items

In the unlikely event that your order is lost or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue and either replace the item or provide a refund as applicable.

8. Returns and Refunds

For information about returns and refunds, please refer to our [Return Policy](link-to-return-policy).

9. Contact Us

If you have any questions or concerns about our shipping policy or your order, please don't hesitate to [contact us](link-to-contact-page). Our customer support team is here to assist you.

Thank you for choosing [Your Bet Tools Store] for your betting needs. We appreciate your business!

Last Updated: Sept 6th, 2023